Thursday
Room 5 - Level 5
15:00 - 16:00
(UTC±00)
Talk (60 min)
Mastering Operational Health for Engineering Leaders
In the ever-evolving landscape of technology, operational health isn't just a checkbox; it's a crucial aspect of business success. This critical importance extends across the entire organization, with every individual playing a role.
This talk is focussed on walking through what an Operational Health Maturity Model looks like, what its different aspects are - availability, SLOs, data and metrics, people, process, etc.. And then dives deeper into a power tool called Operational Review you can leverage at different levels of the organization, its potential pitfalls and how to avoid them. I will be sharing war stories and experiences of how I have watched different companies I have worked at go through this maturity journey both as an engineer and an engineering leader. You will walk away from this talk with tips and tricks and ideas on how you can adapt and leverage this for an organization of any scale and size.
Iccha Sethi
Iccha Sethi, an experienced engineering leader at GitHub, has a background that includes serving as a Principal Engineer at companies like Atlassian. She currently oversees key products, including Actions, Codespaces, Packages, Pages, and npm.
With a strong technical foundation, Iccha brings a practical perspective to her leadership role. She is dedicated to fostering high-performing teams and enjoys building orgs with strong culture.
Beyond her professional life, Iccha is an avid reader and values quality time with her family.